Privacy Policy
Please Assist Me
Effective Date: August 4, 2026 | Last Updated: August 4, 2026
Please Assist Me (“we,” “us,” or “our”) operates the website www.pleaseassistme.com and provides related products and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services, including our SMS/text messaging program. By using our Services or opting in to receive text messages from us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of personal information:
Contact information, such as your name and mobile phone number, including the number you provide when you opt in to our text messaging program.
Email address, which you may provide to create an account or to receive communications from us.
Payment and billing information, such as billing address and transaction details, collected when you make a purchase.
Payment card data is processed by our secure third-party payment processors and is not stored on our systems.
Website and usage data, such as your IP address, browser type, device information, pages viewed, and interactions with our site, collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use the personal information we collect to:
Provide, operate, and maintain our Services;Send you account, transactional, and service-related messages, including order updates, appointment reminders, and verification codes;Send you marketing and promotional messages, offers, and newsletters where you have consented to receive them;Respond to your inquiries and provide customer support, including two-way support conversations;Send you general notifications, updates, and announcements about our Services;Process transactions and send related information;Detect, prevent, and address technical issues, fraud, or unauthorized activity; andComply with our legal obligations.
3. SMS / Text Messaging Program
When you opt in to our text messaging program, we will send you the types of messages you have consented to receive, which may include account and transactional alerts, marketing and promotional messages, customer support messages, and general notifications. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Mobile opt-in and consent data — including your phone number and the fact that you opted in — will never be shared with or sold to third parties or lead generators under any circumstances.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:Service providers: with vendors who perform services on our behalf, such as hosting, payment processing, analytics, and messaging delivery, under confidentiality obligations.Legal compliance: when required to do so by law, regulation, legal process, or governmental request.Business transfers: in connection with a merger, acquisition, or sale of assets, subject to the protections of this Privacy Policy.With your consent: where you have directed or authorized us to share your information.In all cases, text messaging opt-in data and consent are excluded and are never shared with or sold to third parties for any purpose other than delivering the messages you requested.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our website, remember your preferences, analyze traffic, and improve our Services. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or de-identify it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the right to:Access, correct, or delete the personal information we hold about you;Opt out of marketing communications, including by replying STOP to text messages or using the unsubscribe link in emails;Request a copy of your personal information in a portable format; and Withdraw consent where processing is based on consent.To exercise any of these rights, contact us using the information in the “Contact Us” section below. We will respond in accordance with applicable law.
9. Children’s Privacy
Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and, where appropriate, provide additional notice. Your continued use of our Services after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Please Assist Me
80 M St SE
Email: support@pleaseassistme.com
Phone: 888-257-8305
Website: www.pleaseassistme.com